Terms and Conditions

1. Eligibility and Authority

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Service.

If you use the Service for a company, employer, client, or other organization, you represent that you have authority to accept these Terms on its behalf. In that case, "you" includes both you and that organization.

The Service is intended for business and professional use. You may not use it where doing so would violate applicable law or a binding obligation owed to another person.

2. The Service

Rankauto provides tools that may:

• research and recommend keywords and topics;
• generate, edit, optimize, and schedule articles and images;
• analyse SEO, GEO, search visibility, and website health;
• produce scores, recommendations, reports, and audit results;
• connect to third-party content management systems and platforms; and
• publish or update content on websites you authorize.

Features may change, be introduced, limited, or discontinued over time. We may release features in beta, preview, or early-access form. Such features may be incomplete, contain errors, or change without notice.

Rankauto does not guarantee that any content will rank, be indexed, receive traffic, generate leads or sales, be cited by an AI system, or achieve any particular business result.

3. Accounts and Account Security

You must provide accurate and complete information and keep it current. You are responsible for all activity that occurs through your account, including activity by team members and anyone who gains access through your email account, Google account, device, or connected integration.

Rankauto may use magic links, Google sign-in, or another authentication method. You must protect access to your email account, third-party sign-in account, devices, and integration credentials.

You must notify us promptly at support@rankauto.ai if you suspect unauthorized access or another security incident involving your account.

We may refuse registration, require verification, or suspend access where reasonably necessary to protect the Service, prevent fraud, enforce these Terms, or comply with law.

4. Free Trial

Where offered, eligible new customers may receive a three-day free trial. A valid payment method may be required to begin the trial.

The checkout or signup page will disclose the plan selected, the trial duration, the price that will apply after the trial, and any applicable usage limits. Unless you cancel before the trial expires, your selected paid subscription will begin automatically at the end of the trial, and you authorize us and our payment provider to charge the applicable subscription fee to your payment method.

If you cancel before the trial expires, the paid subscription will not begin. You may continue using the trial until it expires unless the Service states otherwise.

Trials are limited to one per person, business, payment method, or connected website unless we expressly allow otherwise. You may not create multiple accounts or use false, altered, or third-party information to obtain additional trials or avoid limits. We may end or restrict a trial if we reasonably believe it is being abused.

We may modify, withdraw, or decline a trial offer at any time, provided that doing so will not result in an undisclosed charge for an existing trial.

5. Subscriptions, Billing, and Renewal

Subscription plans, fees, included features, and usage limits are shown on the Rankauto pricing page or during checkout. Those details form part of these Terms.

Unless otherwise stated:

• subscriptions are billed in advance on a recurring basis;
• your subscription renews automatically at the end of each billing period until cancelled;
• you authorize us and our payment provider to charge the applicable fees to your payment method;
• you must keep your billing information and payment method current; and
• plan allowances reset at the interval stated for your plan and do not carry over unless expressly stated otherwise.

If a payment fails, we may retry the charge, request another payment method, limit features, suspend publishing or generation, or suspend or terminate the subscription.

You can cancel through your account settings or another cancellation method provided in the Service. Cancellation takes effect at the end of the current paid billing period unless stated otherwise. You will retain access to paid features until then, subject to these Terms.

Except where required by law or expressly stated in a written refund policy, payments already made are non-refundable and we do not provide credits for partial billing periods, unused allowances, or an account you stop using.

We may change subscription fees, plan limits, or included features. If a change affects an existing paid subscription, we will provide reasonable advance notice, and the change will normally take effect from a future renewal. You may cancel before the new price takes effect.

6. Taxes

Prices are shown in the currency and on the tax basis stated at checkout. Fees may be subject to taxes, duties, levies, or similar government charges depending on your location and the applicable law.

Where we are legally required to collect a tax, it will be added to or included in the amount charged as disclosed at checkout or on the invoice. You are responsible for taxes arising from your purchase or use of the Service except taxes imposed on our net income.

You are responsible for providing accurate billing and tax information.

7. Usage Limits

Your plan may limit the number of websites, users, generated articles, keywords, audited pages, images, integrations, or other resources available during a billing period.

An article may count toward your allowance once generation begins or is completed, even if you later delete, edit, reject, or choose not to publish it. An audit may count based on pages requested, crawled, processed, or otherwise stated in the Service.

We may apply reasonable technical limits to protect system stability, prevent abuse, and ensure fair access. You may not circumvent usage limits, rate limits, access controls, or trial restrictions.

8. Your Content and Instructions

"Your Content" means information, materials, instructions, prompts, data, brand guidelines, website content, logos, images, files, and other content that you submit, upload, connect, or make available through the Service.

You retain ownership of Your Content. You grant us a non-exclusive, worldwide, royalty-free licence to host, copy, process, modify, transmit, display, and otherwise use Your Content only as reasonably necessary to:

• provide, maintain, secure, and improve the Service;
• generate and publish the outputs you request;
• operate connected integrations;
• prevent misuse and enforce these Terms; and
• comply with legal obligations.

You represent and warrant that:

• you own Your Content or have all rights and permissions required to use it with the Service;
• our processing of Your Content according to your instructions will not violate law or another person's rights;
• you have authority to connect and manage every website and third-party account you submit; and
• Your Content and instructions are not misleading, fraudulent, defamatory, or unlawful.

You are responsible for maintaining your own copies of important content. Rankauto is not intended to be your sole backup or archival system.

9. Generated Content

Subject to your compliance with these Terms and payment of applicable fees, as between you and us, you may use the articles, images, reports, recommendations, and other outputs generated specifically for your account ("Generated Content") for your business purposes.

To the extent we have any transferable rights in Generated Content, we assign those rights to you upon creation and payment, subject to:

• any rights in Your Content;
• third-party materials and licence conditions;
• our pre-existing technology, templates, systems, and intellectual property; and
• applicable law governing ownership of AI-generated material.

Generated Content may not be unique. Other customers may receive identical or similar ideas, wording, structures, images, recommendations, or results. We do not guarantee that Generated Content qualifies for copyright, trademark, or other intellectual-property protection.

You are responsible for reviewing Generated Content before using or publishing it. This responsibility applies even when you enable automatic publishing.

10. AI, Accuracy, and Your Responsibilities

The Service uses artificial intelligence and third-party data sources. Generated Content and audit results may contain factual errors, outdated information, inappropriate language, misleading statements, missing context, technical errors, or material that resembles third-party content.

You are solely responsible for:

• reviewing and approving Generated Content;
• verifying facts, claims, quotations, statistics, links, and sources;
• checking that the content accurately reflects your business;
• determining whether the content infringes intellectual-property or other rights;
• ensuring compliance with advertising, consumer-protection, privacy, professional, and industry-specific laws; and
• deciding whether to publish, rely on, modify, or remove the content.

Rankauto does not provide legal, medical, financial, tax, accounting, or other regulated professional advice. You should obtain qualified advice before publishing or relying on content in a regulated or high-risk area.

11. Website Connections and Automatic Publishing

You may connect Rankauto to WordPress, Shopify, Wix, Webflow, Framer, webhooks, or other supported services. By connecting a platform, you authorize Rankauto to access that platform and to create, upload, update, schedule, publish, or remove content according to the settings and actions you select.

You represent that you have authority to grant this access. You are responsible for:

• the accuracy and security of connection credentials;
• configuring permissions and publishing settings correctly;
• reviewing content and schedules;
• maintaining backups of your website and content; and
• monitoring changes made through the integration.

If you enable automatic publishing, Rankauto may publish without asking for separate approval for each article. You accept the risks associated with automatic publishing and remain responsible for everything published to your website.

Disconnecting an integration prevents future actions but may not reverse content already published or changes already made.

12. Acceptable Use

You must not use or attempt to use the Service to:

• violate any law, regulation, court order, or legally binding obligation;
• create, publish, or distribute unlawful, fraudulent, deceptive, defamatory, abusive, hateful, or infringing content;
• impersonate another person or misrepresent an affiliation, endorsement, source, or result;
• generate spam, malware, phishing material, malicious code, or content intended to manipulate or harm another person or system;
• access, crawl, analyse, connect, or publish to a website or account without authorization;
• violate privacy, confidentiality, publicity, copyright, trademark, database, or other rights;
• generate content intended to interfere deceptively with search engines, AI systems, advertising platforms, or ranking systems;
• create multiple accounts to obtain additional trials or avoid usage limits;
• sell, sublicense, lease, or provide access to the Service as a standalone product without our written permission;
• copy, reverse engineer, decompile, extract, scrape, or attempt to discover the source code, models, prompts, systems, or non-public data underlying the Service, except to the limited extent such restriction is prohibited by law;
• bypass security measures, authentication, rate limits, usage limits, or access controls;
• interfere with the integrity, security, availability, or performance of the Service; or
• use the Service in a way that creates an unreasonable burden or risk for us, our providers, or other users.

We may investigate suspected violations and remove content, restrict features, suspend publishing, or suspend or terminate accounts where reasonably necessary.

13. Team Members

An account owner may invite team members and assign permissions. The account owner is responsible for:

• deciding who may access the account;
• ensuring team members comply with these Terms;
• choosing appropriate permissions;
• removing access when it is no longer required; and
• all charges and activity associated with the account.

Actions taken by a team member are treated as actions authorized by the account owner unless the account owner has notified us of unauthorized access and taken reasonable steps to secure the account.

14. Third-Party Services

The Service depends on and may integrate with third-party platforms, data providers, AI providers, hosting services, payment processors, and content sources.

Your use of a third-party service may be governed by separate terms and privacy policies. We do not control third-party services and are not responsible for their availability, security, content, decisions, or changes.

We may modify or discontinue an integration if a third party changes or discontinues its service, restricts access, increases costs, or makes continued integration impractical or unlawful.

15. Our Intellectual Property

We and our licensors retain all rights in the Service and its underlying technology, including software, interfaces, workflows, designs, databases, documentation, trademarks, branding, models, prompts, templates, and systems, excluding Your Content and the rights in Generated Content expressly granted under these Terms.

These Terms give you a limited, non-exclusive, non-transferable, and revocable right to use the Service during an active trial or subscription in accordance with your plan and these Terms. No other right or licence is granted.

"Rankauto," associated logos, and our other names and marks may not be used without written permission except to identify the Service accurately.

If you provide feedback or suggestions, you allow us to use them without restriction or compensation, provided that we do not publicly identify you as the source without permission.

16. Suspension and Termination

You may stop using the Service or cancel your subscription at any time. Cancellation does not automatically delete your account or data unless the Service expressly states otherwise or you separately request deletion.

We may suspend, restrict, or terminate access if:

• you breach these Terms;
• payment is overdue or repeatedly fails;
• your activity creates a security, legal, or operational risk;
• we reasonably suspect fraud, abuse, or unauthorized access;
• suspension is required by law or a service provider; or
• continued provision of the Service is no longer commercially or technically practicable.

Where reasonable, we will provide notice and an opportunity to resolve the issue. We may act immediately where necessary to protect the Service, users, third parties, or comply with law.

Upon termination, your right to use the Service ends. Provisions that by their nature should survive will remain effective, including payment obligations, ownership provisions, disclaimers, liability limitations, indemnities, and dispute terms.

Data will be handled according to our Privacy Policy and applicable retention practices. You should export important content before cancelling or closing your account.

17. Service Availability and Changes

We aim to provide a reliable Service, but do not guarantee uninterrupted or error-free operation. The Service may be unavailable because of maintenance, updates, outages, third-party failures, security incidents, internet conditions, or events outside our reasonable control.

We may change, update, limit, or discontinue any part of the Service. Where a material discontinuation affects an active paid subscription, we will take reasonable steps to provide notice and, where appropriate, a reasonable transition or remedy.

18. Disclaimers

To the fullest extent permitted by law, the Service is provided "as is" and "as available." We disclaim all express, implied, and statutory warranties, including warranties of merchantability, satisfactory quality, fitness for a particular purpose, title, non-infringement, accuracy, availability, and results.

Without limiting the above, we do not warrant that:

• the Service or Generated Content will be accurate, complete, unique, lawful, or suitable for your purposes;
• any article will rank, be indexed, generate traffic, receive AI citations, or produce revenue;
• audits will identify every issue;
• integrations or automatic publishing will operate without interruption or error; or
• the Service will always be secure, available, or free from harmful components.

Nothing in these Terms excludes a warranty, right, or remedy that cannot legally be excluded.

19. Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, exemplary, punitive, or consequential loss, or for any loss of profits, revenue, business, goodwill, anticipated savings, search rankings, traffic, data, or content, arising from or relating to the Service or these Terms.

To the fullest extent permitted by law, our total aggregate liability arising from or relating to the Service or these Terms will not exceed the amount you paid us for the Service during the three months immediately before the event giving rise to the claim.

The limitations in this section apply regardless of the legal theory of liability and even if a party was advised that the loss was possible. They do not apply to liability that cannot be limited or excluded under applicable law.

20. Indemnity

To the fullest extent permitted by law, you will indemnify and hold harmless us and our personnel from third-party claims, losses, liabilities, damages, judgments, penalties, and reasonable legal costs arising from or relating to:

• Your Content or instructions;
• content you generate, use, or publish through the Service;
• a website, platform, or account you connect;
• your breach of these Terms;
• your violation of law or another person's rights; or
• misuse of the Service by you or anyone using your account.

This obligation does not apply to the extent a claim was caused by our own breach of these Terms, negligence, or unlawful conduct.

21. Governing Law and Disputes

These Terms are governed by the laws of Malaysia, without regard to conflict-of-law principles.

Subject to any mandatory rights you may have under applicable consumer or other law, the courts of Malaysia will have exclusive jurisdiction over disputes arising from or relating to these Terms or the Service.

Before filing a formal claim, you and we agree to make a reasonable attempt to resolve the dispute informally. A party initiating a dispute should send a written description of the issue and requested resolution to the other party. Notices to us should be sent to support@rankauto.ai.

22. Changes to These Terms

We may update these Terms to reflect changes to the Service, our business, security requirements, provider requirements, or applicable law.

When we update the Terms, we will revise the "Last updated" date. If a change materially affects an active paid subscription, we will provide reasonable notice through the Service, by email, or by another appropriate method.

Unless a different date is stated, updated Terms take effect when posted. If you do not agree to an update, you must stop using the Service and cancel your subscription. Your continued use after the effective date constitutes acceptance of the updated Terms, to the extent permitted by law.

23. General Terms

23.1 Entire agreement

These Terms, the Privacy Policy, the plan and pricing information presented at checkout, and any additional written terms expressly agreed between you and us form the entire agreement regarding the Service and replace prior discussions or representations about it.

23.2 Order of precedence

If there is a conflict between these Terms and additional written terms signed or expressly accepted by us, the additional written terms will control to the extent of the conflict.

23.3 Severability

If a provision is found invalid or unenforceable, it will be enforced to the maximum extent permitted, and the remaining provisions will remain effective.

23.4 No waiver

A failure or delay in enforcing a provision is not a waiver of that provision or any other right.

23.5 Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms as part of a reorganization, financing, merger, acquisition, sale of assets, or transfer of the Rankauto business.

23.6 No partnership or agency

These Terms do not create a partnership, joint venture, employment, franchise, fiduciary, or agency relationship between you and us.

23.7 Force majeure

Neither party will be responsible for a delay or failure caused by events beyond its reasonable control, except that this does not excuse payment obligations for services already provided.

23.8 Electronic communications

You agree that notices, invoices, disclosures, and other communications may be provided electronically through the Service or by email. You are responsible for keeping your account email address current.

24. Contact Us

Questions or notices relating to these Terms may be sent to:

Rankauto
Email: support@rankauto.ai

Rankauto is operated by OutSpace Studio (Business Registration No. 202603250620 (AS0522077-D)).

For information about how we collect and use personal data, please review our Privacy Policy.